Playbook: Growing

How to Get Your First Enterprise Customer

Your first enterprise customer is a reference that unlocks the next ten.

Selling to a large company is different from selling to individuals or small businesses. The sales cycle is longer, there are more decision-makers, and procurement processes can feel like they were designed to test your patience. But landing one enterprise customer changes everything. It proves your product works at scale, gives you a logo for your pitch deck (the presentation you use to tell your story to investors and partners), and opens doors to similar companies.

Accelerators and programmes can help

Organisations like NatWest Accelerator, Wayra (Telefónica), L Marks, and Barclays Eagle Labs aren’t designed specifically to connect startups with corporates, but they work closely with large companies and have deep corporate networks. Being in or around these programmes puts you in rooms where enterprise introductions happen naturally. They’re a good place to start if your product serves a corporate use case.

Going direct

Attend industry events where your target buyers gather. Use LinkedIn to find the specific job title that owns the budget for your problem. Don’t pitch cold. Start a conversation. “I’m working on [problem]. Would you have 15 minutes to share how your team handles this?” works better than a product pitch every time.

Start with a pilot, not a full contract

Enterprise buyers are risk-averse. A three-month pilot at a reduced price gets you inside the building. Once you’re delivering value, expanding the contract is a much easier conversation than the initial sale.

Price it to get in the door

Your first enterprise deal isn’t about revenue. It’s about proof. Price aggressively enough to remove friction, but not so low that you’re not taken seriously.

What good looks like: A founder who used their accelerator network to get an introduction, landed a 90-day pilot, delivered real value, then used that reference to close three more deals in the same sector within six months.

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This is general information, not financial or legal advice. Always do your own research and seek independent professional advice.

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